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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dedeku

May 6, 2025

5  out of  5
rating by dedeku
"Great office, very friendly! Julie, Taylor, Barb and Nykole are all very helpful. I had recently moved and they were able to help set me up with renters insurance."
We responded:
"We’re thankful for your feedback and your five-star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carie Lutes

May 6, 2025

5  out of  5
rating by Carie Lutes
"As a long-time State Farm client, I’d like to express my sincere satisfaction with the exceptional attention and customer service consistently provided by your office. In particular, I would like to commend agent Julie Lambert for her outstanding support. She is incredibly helpful and always prompt in addressing any questions I may have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steve Shaimoff

April 30, 2025

5  out of  5
rating by Steve Shaimoff
"Always friendly and helpful"
We responded:
"We’re thankful for your feedback, Steve! Thank you for your 5-star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Wendy Borrelli

April 28, 2025

5  out of  5
rating by Wendy Borrelli
"What an amazing office. Very informative and responsive. My main contact is Julie and she will make sure every question is answered and they have the best rates around. I never worry referring anyone to this company- A+ Great job!"
We responded:
"Thank you for your 5-star review, Wendy! We think Julie is pretty amazing too!!! We’re thrilled to know you are happy with the protection we provide; your satisfaction is our top priority! Thank you for choosing us to take care of your family! "
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Donald R. Hamilton, Jr

April 28, 2025

5  out of  5
rating by Donald R. Hamilton, Jr
"Outstanding team here at State Farm Insurance with Nykole, Julie, Barb & Taylor. Love working with this team."
We responded:
"Thank you for your 5-star review, Don! My State Farm team and I are happy to be your good neighbor!"
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Brandi McBride

April 22, 2025

5  out of  5
rating by Brandi McBride
"Nykole and her team are fabulous! I've been working with Nykole and Julie for years, and they truly are the best. They are so quick and efficient, offer competitive pricing, and they are always so pleasant and an absolute joy to talk to. Contact them now to see how they can help you! You will love everyone at this office."
We responded:
"Thank you, Brandi! We appreciate your review! We are so grateful for the trust you place in us. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you, again!"
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Marzia Rahimi

September 28, 2024

5  out of  5
rating by Marzia Rahimi
"Very friendly and professional. Best coverage and best customer service ."
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J.

February 15, 2024

5  out of  5
rating by J.
"Julie was absolutely wonderful to work with for all my insurance needs. I was a state farm customer for 3 years and have nothing but good things to say about everyone at the streetsboro office!"
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Global Tech

January 22, 2023

1  out of  5
rating by Global Tech
"I like to give my review so all others will learn about this company- making decision in your hand, its just my opinion. I don't like to throw 1 Star review unless company makes me do it and always give them a chance to explain the situation. But if they try or answer, means to me that they don't care if i stay with them. At the end we loose our connection. Here is the email i sent to my agent. Ms. Nykole I called your office and requested the reason why my insurance getting increase every 6 months , it started from $284.00 to $409.00 . I would like to know the legit reason. I already heard plenty of times about inflation and StateFarm increasing insurance to everyone in state of Ohio. Eggs are getting expensive that’s what i get the reason from your office assistance Barbara. Very unprofessional. She said she will look into my account and get back to me on jan. 13/2023 Friday because her husband has surgery on Jan. 12/2023 Thursday. I understood that wish her good luck and waited someone to explain the reason but no luck- I sent Ms. Nykole almost 25 + customers but at the end - cant even get one email in response. Very unhappy about this kind of attitude."
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Bob Dabuilder

January 4, 2022

5  out of  5
rating by Bob Dabuilder
"Very professional! Took care of my family's life insurance needs so it could help when we needed it most. Lovely people, truly helpful."
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Jonathan Akindipe

January 3, 2022

5  out of  5
rating by Jonathan Akindipe
"Phenomenal customer service!! Very professional and trustworthy office!"
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Yolanda Hershey

January 3, 2022

5  out of  5
rating by Yolanda Hershey
"Very knowledgeable staff, also being friendly and a great location for the office."
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Rob Schurr

January 3, 2022

5  out of  5
rating by Rob Schurr
"Answered all my questions over a vast amount of products. Extremely knowledgeable. Great team!"
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Gabby Larson

April 15, 2021

5  out of  5
rating by Gabby Larson
"I absolutely love this agency. My main experience has been with Barb. She is very professional, very understanding, and explains everything to a T. Any questions I’ve ever had have been answered to where I fully understood what I’m getting. She has truly been a great help to me with purchasing a home and making sure I have the best coverage. Wouldn’t want to go anywhere else"
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Robert Wells

October 16, 2019

4  out of  5
rating by Robert Wells
"GOOD PEOPLE BUT THEIR OFFICE HOURS ARE INCONVENIENT , DR'S AND BANKS HAVE LATE NIGHTS WHY CAN THESE"
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Greg Roman

August 22, 2019

5  out of  5
rating by Greg Roman
"Friendly atmosphere , very helpful !"
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Tiffany Jewell

July 16, 2019

5  out of  5
rating by Tiffany Jewell
"Great rates, on top of everything, always checking in on things, very professional."